Knjiga 'Never Split the Difference' predstavlja vodič za uspešno pregovaranje, zasnovan na taktikama bivšeg FBI pregovarača. Delo nudi praktične savete za postizanje boljih rezultata u poslovnom i privatnom životu kroz razumevanje psihologije i komunikacije. Idealna je za sve koji žele da unaprede svoje pregovaračke veštine.

Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.